1. Introduction
This Privacy Policy (“Policy”) explains how FE MOI LTD (“we,” “us,” or “our”), a company registered in Bulgaria with Company Registration Number 208052759, and registered address at 34 Layosh Koshut St., Krasno Selo, 1606 Sofia, Bulgaria, collects, uses, and protects personal data of clients and website users (“you” or “your”).
By accessing or using our website, you consent to the practices described in this Policy. Your personal data will not be used for any purpose other than those specified here or those to which you have explicitly agreed.
2. Personal Data We Collect and Process
2.1. Automatically Collected Data
- IP Address
- Location (based on your IP address)
- Date and Time of Visit
- Other technical information, such as browser type, operating system, and similar data needed for website analytics and performance.
2.2. Data You Provide Voluntarily
- Name and Surname (when completing forms or sending inquiries)
- Email Address
- Telephone Number
- Any other information you choose to provide via contact forms, electronic inquiries, or phone calls.
All personal data is collected and processed in compliance with the Bulgarian Personal Data Protection Act and the General Data Protection Regulation (EU) 2016/679 (“GDPR”). We only collect data strictly necessary for the specific purpose for which you have provided it.
3. Storage of Personal Data
We handle and store your personal data in accordance with:
- The Bulgarian Personal Data Protection Act.
- The GDPR (EU Regulation 2016/679).
Your data is used solely for the purposes for which it was provided, including:
- Technical administration of our website and ensuring proper functionality.
- Responding to inquiries and delivering requested information or services.
- Improving user experience and service quality.
All our employees are bound by confidentiality agreements and are obligated to protect your personal data from unauthorized access, disclosure, or use.
4. Cookie Policy
4.1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, laptop, or mobile phone) when you visit websites. They aim to recognize you when you return to a site and can store data about your browsing behavior, such as:
- The pages you visit and the time you spend on them.
- The links you click.
- Language preferences, and more.
Cookies do not disclose your identity or collect personal information beyond what you voluntarily provide.
4.2. How We Use Cookies
We primarily use cookies to:
- Enhance website usability and performance.
- Analyze user behavior and gather aggregated data for site improvements.
4.3. Types of Cookies We Use
- Session Cookies
- Stored temporarily and deleted once you close your browser.
- Help the site recognize your actions within a single browsing session (e.g., remembering pages you visited).
- Persistent Cookies
- Remain on your device for a set period, varying by cookie function.
- Collect aggregated data on how you use the site, including pages you view and how you navigate through the site.
- Advertising Cookies
- May be placed by us or our advertising partners (e.g., Google, Facebook).
- Do not contain any data that can directly identify you but rely on unique identifiers for your browser or device to display relevant ads.
4.4. Third-Party Cookies
Our website may include links to external websites (e.g., social media platforms). When visiting these third-party sites, cookies may be placed on your device by those sites. We do not control these cookies and are not responsible for their use.
4.5. Managing Cookies
Most browsers allow you to manage cookies by blocking or deleting them, or by configuring preferences before browsing. Be aware that deleting or blocking cookies may affect some features of our website.
5. How Service Providers Handle Your Information
We may use external service providers (e.g., for hosting, marketing, analytics) who could access your personal data when performing their duties under contract with us. Although we require them to adhere to confidentiality and data protection standards, we are not liable if a service provider misuses your information in a way that breaches our agreement or applicable law.
6. Retention Period of Your Personal Data
We retain your personal data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements. For example:
- Data regarding executed contracts is kept in accordance with applicable legal and accounting obligations.
- Electronic communications may be stored in compliance with relevant legislation, including the Bulgarian Electronic Document and Electronic Certification Services Act (ZEDEUU).
7. Security
We employ technical and organizational security measures to safeguard your data against accidental or unlawful destruction, loss, unauthorized disclosure, or access. However, no method of data transmission or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
8. CCPA Privacy Rights (Do Not Sell My Personal Information)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights:
- Request that a business disclose the categories and specific personal data it has collected about you.
- Request the deletion of your personal data collected by the business.
- Request that a business cease selling your personal data, if applicable.
To exercise these rights, please contact us using the details at the end of this Policy.
9. GDPR Data Protection Rights
Under the GDPR and Bulgarian data protection laws, if you have provided personal data to FE MOI LTD, you have the following rights:
- Right of Access – Obtain a copy of the personal data we hold about you.
- Right to Rectification – Request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”) – Ask us to delete your personal data under certain conditions (e.g., data no longer needed for the original purposes).
- Right to Restrict Processing – Request the suspension of processing activities under specific circumstances.
- Right to Object – Object to processing based on legitimate interests or for direct marketing.
- Right to Data Portability – Receive personal data in a structured, commonly used, and machine-readable format and/or request its transfer to another data controller.
If you wish to exercise any of these rights, please contact us. We will respond within the statutory timeframe (usually within one month).
10. Children’s Information
We are particularly committed to protecting children’s privacy online. FE MOI LTD does not knowingly collect personal data from individuals under the age of 16 without explicit parental consent. If we learn that such data was provided without the required consent, we will take steps to remove it promptly. If you believe your child has provided personal data to us, please contact us immediately.
11. Sharing Your Personal Data for Business or Legal Reasons
We may disclose your personal data when necessary:
- To comply with legal, regulatory, or judicial requirements.
- In response to a court order, subpoena, or other lawful request.
- To protect our rights, property, or safety, or those of others.
- To prevent fraud or security breaches, or to address technical issues.
12. SSL Certificate
Our website uses an SSL (Secure Socket Layer) certificate, which encrypts the connection between the server and your device. This helps ensure the confidentiality and integrity of the data you provide.
13. Commitments of FE MOI LTD
FE MOI LTD commits to:
- Protect and securely store any personal information you share with us.
- Refrain from unethical practices regarding your personal data.
- Use your data only for the needs of our website and the purposes stated in this Policy.
- Not disclose your personal data to third parties, except as outlined in this Policy or where required by law.
14. Changes to This Policy
Any updates to this Policy will be posted on this page. We reserve the right to amend this Privacy Policy at any time, in accordance with Bulgarian law and/or applicable European legislation.
15. Further Information and Contact
We hope this document provides clear information on how we collect, process, and store your personal data. If you have any questions or wish to exercise your rights, please reach out to us:
- FE MOI LTD
- Company Registration Number: 208052759
- Address: 34 Layosh Koshut St., Krasno Selo, 1606 Sofia, Bulgaria
- Email: [email protected]
We will respond as soon as possible to assist you.
